Refund and Cancellation Policy

Refund and Cancellation Policy

Refund and Cancellation Policy


Thank you for choosing us! We strive to provide the best service possible. Please review our cancellation and refund policy outlined below:

 

Cancellation Policy:

If you decide to cancel your order after placement, the following cancellation fees will apply based on the time elapsed since the order was placed:

Within 1st Month   :    18% of the order total
Within 2nd Month :    28% of the order total
Within 3rd Month  :    50% of the order total
Within 4th Month  :    65% of the order total
Within 5th Month  :    80% of the order total
Within 6th Month  :  100% of the order total


Storage Charges:

After the contractually agreed delivery completion date, you will have a grace period of 2 weeks for any changes. Following this period, storage charges will apply as follows:

First 4 Weeks        :    1% of the order total per week
Beyond 4 Weeks : 1.5% of the order total per week
 

We appreciate your understanding and cooperation regarding our policies. If you have any questions, feel free to reach out to our customer service team. 

 

Thank you for your business with us!

Star Gas Service is an ISO 9001-2015 Certified Company having vast experience of 29 years in this industry and our mission is to make our products from premium quality raw materials.

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